Volume : 4, Issue : 7, July - 2015

JOB PERFORMANCE � ANALYSIS OF THEORIES & FACTORS - BPO PERSPECTIVE

Hariharan K. S. , Dr. M. Veeraselvam

Abstract :

<p>This paper conceptualizes the factors of Job performance with the BPO (Business Process Outsourcing) sector employees. Without quantitative analysis, it is an attempt to link the theory of job performance with the current situation of BPO organizations and its employees. Performance linked to various factors of an employee, performance at the organization&rsquo;s goal normally linked with the behavior of employees inside the organization with the job and on the job. Employee&rsquo;s performance in quantitative way in the organization in the name of Performance Management and it is carried out as Performance appraisal of individual employee at regular intervals. BPO organizations nowadays add the qualitative part of employees in the organization with the Performance appraisals too. This study analyzes the factors and the theory associated with it from the literature to apply with the employees in the organization.</p>