Volume : 2, Issue : 1, January - 2013

Measuring Acceptance of Erp Solutions in Organizations

Simona Sternad, Samo Bobek

Abstract :

Enterprise resource planning (ERP) solutions have been implemented in most companies recently, but it seems that they are unable to point out the most important contributions of their ERP systems. One of the reasons for this might be that users do not accept and use the ERP solution properly. The technological acceptance model (TAM) proposed by Davis (1989) has been the most widely used model for researching user acceptance and usage of IT/IS. We aim to make additional contributions to the existing body of literature: (1) we focus on ERP system use in companies’ maturity phase and (2) we expose and examine three groups of external factors which influence ERP usage. We empirically tested the using data collected from a survey in 44 companies in European Union. Enterprise Resource Planning (ERP), Tehnological Acceptence Model (TAM), maturity phase