Volume : 6, Issue : 3, March - 2017

A GLOBE SCAN ON THE FINANCIAL PERFORMANCE OF THE SELECTED SOFTWARE COMPANY IN INDIA � WITH A SPECIAL REFERENCE TO INFOSYS

T. Ganesh, Dr. M. Kalyanasundaram

Abstract :

<p>&nbsp;<span style="font-family: &quot;Times New Roman&quot;, serif; font-size: 12pt; text-align: justify;">Mail services are the primary function of India post. It serves to the people of India in urban and rural areas. Rapid changes in Information and Communication technology change the method of all kinds of businesses including India post. The purpose of this study is to analyze the present situation of mail services of India post. India post is providing traditional and premium mail services to their customers. These services are in declining position due to effect of new technology, privatization of postal services and re-engineering of this business. Online marketing and e commerce businesses are providing business to parcel services. To upgrade its business India post is introducing new services. To meet with the changes India post introduced some projects like IT Modernization and computerization of all post offices, Expansion of</span><span style="font-family: &quot;Times New Roman&quot;, serif; font-size: 12pt; text-align: justify;">&nbsp; </span><span style="font-family: &quot;Times New Roman&quot;, serif; font-size: 12pt; text-align: justify;">e post offices, mail network optimization, parcel network optimization to improve letter and parcel services and project Arrow to make India post visible difference among customer . India post as a public company should increase availability of postal services in rural areas. It can improve its parcel traffic by giving prompt and quick delivery of goods. India post should advertise to spread knowledge about its products and services .it should improve the quality of mail services and customer care services to compete with online world and private organizations to serve the people of India.</span></p> <p class="MsoNormal" style="text-align:justify;text-justify:inter-ideograph;&#10;line-height:200%"><span style="font-size:12.0pt;line-height:200%;font-family:&#10;&quot;Times New Roman&quot;,serif"><o:p></o:p></span></p>