Volume : 6, Issue : 4, April - 2017

Impact of Organizational Learning on Business Performance: A study of selected healthcare organizations

Dr. S. P. Singh, Priya Singh, Savita Malik

Abstract :

<p>&nbsp;<span style="font-family: &quot;Times New Roman&quot;, serif; font-size: 12pt; text-align: justify;">Purpose &ndash; The purpose of this study is to examine the impact of organizational learning (OL) on business performance (BP) of selected healthcare organizations of Uttarakhand.</span></p> <p class="MsoNormal" style="text-align:justify;line-height:115%"><span style="font-size:12.0pt;line-height:115%;font-family:&quot;Times New Roman&quot;,serif">Design/methodology/approach &ndash; A self-administered questionnaire was used to gather the sample data. Two constructs (OL and BP) were measured using 30 items. The sample comprised of 200 doctors and management members of selected 40 healthcare organizations of Uttarakhand.&nbsp; Descriptive statistics and regression analysis were used for data analysis.<o:p></o:p></span></p> <p class="MsoNormal" style="text-align:justify;line-height:115%"><span style="font-size:12.0pt;line-height:115%;font-family:&quot;Times New Roman&quot;,serif">Findings &ndash; The results demonstrate that there is a strong and statistically significant impact of organizational learning on business performance in healthcare organizations of Uttarakhand. In another words, those organizations which systematically invest in organizational learning results in better business performance.<o:p></o:p></span></p> <p class="MsoNormal" style="text-align:justify;line-height:115%"><span style="font-size:12.0pt;line-height:115%;font-family:&quot;Times New Roman&quot;,serif">Research limitations/implications &ndash; The generalization of the present research is constrained by the presence of possible biases of the participants, and the regional-constrained data that was collected and thus focused on Uttarakhand state only. Thus, the features of the surveyed healthcare organizations may be different from those in other areas of country.&nbsp;<o:p></o:p></span></p>