Volume : 6, Issue : 7, July - 2017

The relationship between Team Trust and Team Performance � A Study with special reference to IT companies

Dr Rajeesh Viswanathan, Ms Divya Lakshmi

Abstract :

<p>&nbsp;<span style="font-family: &quot;Times New Roman&quot;, serif; text-align: justify;">This article aims to explore the relationship between team trust and team performance in Information Technology (IT) companies. </span><span style="font-family: &quot;Times New Roman&quot;, serif; text-align: justify;">&nbsp;</span><span style="font-family: &quot;Times New Roman&quot;, serif; text-align: justify;">Trust is defined as a multi-component variable with distinct but related dimensions. These include propensity to trust, perceived trustworthiness, co-operative and lack of monitoring behaviours</span></p> <p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;text-align:&#10;justify;text-justify:inter-ideograph;line-height:normal"><span style="font-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:&quot;Times New Roman&quot;">&nbsp;</span></p> <p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;text-align:&#10;justify;text-justify:inter-ideograph;line-height:normal"><span style="font-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:&quot;Times New Roman&quot;">The results are supportive of a multi-component structure for trust and of its importance to the functioning of teams and organisations.&nbsp; Trust was also positively related with perceived task performance and with team satisfaction. In addition, perceived task performance appeared strongly related to team satisfaction. <o:p></o:p></span></p> <p class="MsoNormal" style="text-align:justify;text-justify:inter-ideograph;&#10;line-height:normal"><span style="font-family:&quot;Times New Roman&quot;,serif;&#10;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-weight:bold">Team Trust (TT) comprises of the factors such as Team Benevolence, Team Identification (TI), Team Compatibility (TC), Team Predictability (TPr) and Team Performance comprises of Factors such as Team Effectiveness (EF) ,Team Efficiency (EFF),Timeliness (TA). </span><span style="font-family:&quot;Times New Roman&quot;,serif">The model in detail assesses the relation between Trust in Teams with Team Performance. </span><span style="font-family:&quot;Times New Roman&quot;,serif;&#10;mso-fareast-font-family:&quot;Times New Roman&quot;">It was observed that&nbsp; </span><span style="font-family:&quot;Times New Roman&quot;,serif">Benevolence, Identity, Predictability and Compatibility</span><span style="font-family:&quot;Times New Roman&quot;,serif;&#10;mso-fareast-font-family:&quot;Times New Roman&quot;">&nbsp; are almost &nbsp;the strongest component of trust. This is consistent with the dominant way of thinking in the literature about trust and &ldquo;trustworthiness&rdquo; &ndash; the evaluation of the characteristics and actions of the person(s) to be trusted<o:p></o:p></span></p>