Volume : 8, Issue : 3, March - 2019

AN EMPERICAL STUDY ON LEADERSHIP STYLES AT CALL CENTER INDUSTRIES IN TIRUCHIRAPALLI TOWN

Mr. R. Mohan, Dr. D. Fennala Agnes Iylin

Abstract :

Success of a business concern in dependent upon the ability of the leadership styles. Leadership styles exist in any type of organizations. Whenever and in whatever situation if someone tries to influence the behavior of another individuals or a group there is a leadership. This study analyses the relationship between the socio demographic factors and the leadership styles. This study also clearly reveals that to develop good human relationship between the leader and the followers an efficient leader is essential to promote self-confidence apart from motivation. Next the leader should create opportunity to show their abilities and induces the followers to work towards the accomplishments of goals. In this way the leader can promote the co-operative attitude of workers and maintains better relations with them.