Volume : 1, Issue : 5, October - 2012

Assessment of the Nationalized Bank

Debaprayag Chaudhuri

Abstract :

In this study we assess the performance level of four nationalized banks. As per the questionnaire on the basis of four dimensions like Self–organizations, Self–management, Self–behavior, Personal habits, we surveyed 10 employees from each bank including Manager to the clerk. The five points scale ranging from ‘Never’ to ‘Always’ has been introduced in the questionnaire having 12 questions for each dimension. After quantification of the survey questionnaire, a ranking has been done of the banks and also identified the weak areas. By, taking the proper remedial measurement, the performance of the bank can be improved.