Volume : 6, Issue : 7, July - 2017

A study to assess the knowledge and attitude regarding therapeutic communication techniques, among staff nurses working in selected hospitals

Ms. Soumya Kuriakose, Mrs. Nilima Rakshale

Abstract :

<p>&nbsp;<b style="text-align: justify;"><span style="font-size:12.0pt;mso-bidi-font-size:&#10;11.0pt;font-family:&quot;Times New Roman&quot;,serif">Background: </span></b><span style="text-align: justify; font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif;">The vital relevance of therapeutic communication in patient care areas is now a days ,gaining more attention and often kept under discussion </span><b style="text-align: justify;"><span style="font-size:12.0pt;mso-bidi-font-size:&#10;11.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:EN-IN">Objectives:</span></b><span style="text-align: justify; font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif;">1.</span><span style="text-align: justify; font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif;">To assess the level of knowledge of staff nurses regarding therapeutic&nbsp; communication techniques 2.To assess the level of attitude of staff nurses regarding therapeutic communication techniques 3.To associate the knowledge score and attitude score with their demographic variables. <b>Methodology: </b>Non experimental descriptive research design with purposive sampling technique for 100 staff nurses of various hospitals of Wardha district. </span><span style="text-align: justify; font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif;">Structured questionnaire for knowledge assessment and modified likert scale for attitude assessment were the tools. </span><span style="text-align: justify; font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif;">The collected data was analyzed using descriptive and inferential statistics</span><span style="text-align: justify; font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif;">. <b>Main findings: </b>In this study, 59% of the samples were having good knowledge regarding therapeutic communication technique, 11% had very good knowledge; where 29% had average knowledge and only 1% had poor knowledge .None of them had an excellent knowledge score. 72% of the staff nurses were having positive attitude and the remaining 28% were having strongly positive attitude towards therapeutic communication techniques. None of them had negative attitude and </span><b style="text-align: justify;"><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif">Conclusion: </span></b><span style="text-align: justify; font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif;">The staff nurses had good knowledge and good attitude towards therapeutic communication techniques, and this can improve the quality of nursing care.</span><span style="text-align: justify; font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif;"> The experience and place of work also influences to build up a good attitude towards patient care, when the health care providers communicate with the patients.</span></p> <p class="MsoNormal" style="text-align:justify;text-justify:inter-ideograph;&#10;line-height:normal"><b><span style="font-size:12.0pt;mso-bidi-font-size:11.0pt;font-family:&quot;Times New Roman&quot;,serif">&nbsp;</span></b></p>